Privacy Policy

General

This Privacy Policy (the "Policy") applies to the ID-Theft-Alerts.com web site (the "Site"). We understand and respect your concerns about privacy and the security of personal information, and we want you to feel comfortable using our Site. Maintaining the security of your personally identifiable information is important to us, as is giving you choices as to how that information is used and shared. We've created this Policy to provide you with information about data security and the privacy practices and policies applicable to the Site.

Types of Information We Collect

The Site may collect general information, which refers to data that is generally not tied back to a specific individual. The information we collect (either directly or through the use of a third-party tracking system) includes:

  • The IP address of the computer making the request (usually this is not your personal computer, but a computer used by your internet service provider or company network)
  • The URL that is being requested
  • The date and time of the request
  • The browser type and operating system used to make the request
  • Referring URL

We also may collect aggregate search terms from search engine referrals to determine what information visitors are searching for when they find our Site. All of this general information is used to administer and improve our Site and diagnose any technical problems which may occur with our servers.

Personally identifiable information refers to data that tells us specifically who you are, such as your name and e-mail address, which may be collected in addition to the general data described above.

The Site may collect personal information through correspondence, by e-mail or via our contact forms. If you contact us, we may keep a record of that correspondence. We use the information provided so that we may respond to the e-mail. Unless you give your consent, this information will not be used to contact you for purposes other than to respond to your inquiry and it will not be shared with third parties for their marketing purposes.

We also collect nonpublic personal information about you on the Site from the following sources:

  • Information we receive from you, such as when you register for and order the products and services we provide, whether alone or in conjunction with other companies (collectively, the "Products"), or when you complete applications and other forms
  • Information about your transactions with us, our affiliates and other companies that help us provide the Products
  • Information that indicates the source of a referral when you have reached the Site through a referral from another site
  • Information we receive from third parties, such as consumer reporting agencies and companies that provide demographic information

The personally identifiable information that we collect from you on the Site may include the following:

  • First and last name
  • Current and previous home address, including street name, city or town, state, and zip code
  • E-mail address
  • Telephone numbers
  • Social security number
  • Driver's license number
  • Credit card number
  • Information found in your credit report

This information is necessary for us to verify your identity and provide the Products to you. If you are unwilling to provide this information to us, we will not be able to deliver the Products to you.

Putting Your Information to Work

We use this personally identifiable information to provide the Products to you and to provide support for the Products, as well as for various internal business purposes such as: customer service; fraud prevention; internal investigations; providing you information relating to the Products; and broadening and improving the services and products we and our affiliates can offer.

Disclosing Your Information

When you order a Product, we must share some of your personally identifiable information with third parties in order to process the transaction and provide you with the Products you have ordered. For example, we must share your credit card number with our credit card processor in order to process your payment. We must share your name, address, and social security number with one or more of the three major credit reporting agencies or other providers in order to obtain a credit report to provide to you. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services. In general, we will not share your e-mail address with any third party. However, if you specifically authorize us to provide your e-mail address to a third party, we may do so in accordance with your instructions.

We do not share any of your personally identifiable information with unrelated third parties for their own marketing purposes without your consent. However, we may disclose any of the information we collect to companies that perform marketing services on our behalf and companies that are related to us by common ownership or affiliated with us by common control. We will not disclose to third parties the credit report obtained in providing any Product without your prior specific consent.

If we are acquired by or merge with another company, information will be transferred to the acquiring company. We may also share information to the extent we believe it is necessary to comply with the law (e.g., in response to subpoenas or government investigations), to assert or defend legal claims, and in order to investigate or respond to actual or suspected illegal activities, fraud, and threats of physical harm.

Your Right to Choose

You have the ability to opt out of certain types of information sharing and communications. You may opt out of certain communications if you prefer that we not send you newsletters or offers regarding products and services. If you exercise this opt-out right, we will not send you any newsletters or product or service offers. If you receive an e-mail from us you may exercise your right to opt out of further e-mail communications by following the opt-out link contained in the e-mail.

Please note that your decision to opt out will not apply to certain disclosures that are required for us to deliver the Products you have ordered or that are specifically permitted or required by law. For example, the Products cannot operate unless we transmit data to companies that help us provide the Products, such as by providing us with credit reports or processing credit card charges. Your general opt-out instructions also will not apply to specific disclosures or communications to which you consent.

Reviewing Your Information

You will be able to change the personal information you have provided to us by logging into your account with us with your login ID and password. You can also change this information by calling our customer care center.

Keeping Your Information Secure

Except for the disclosures and uses described above, we restrict access to nonpublic personal information about you to those employees and companies that need to know that information to provide the Products to you. Those employees and companies are contractually required to maintain the confidentiality of information provided to them and not use it except as required to provide the Products to you or as you specifically consent. We maintain physical, electronic and procedural safeguards to guard your nonpublic personal information. Information you provide to us when you register for and order the Products is transmitted to us through a secure sockets layer (SSL) transmission. In addition, information we collect is subject to numerous measures designed to help protect it from unauthorized access or alteration, including for example, internal and external firewalls, physical security measures, and encryption of certain information. Of course, you must do your part to ensure the security of your information. For example, you must guard your logon ID and password and not permit unauthorized use of your account. No security measures can provide absolute protection of data, but we will strive to provide a superior level of protection for your information.

Collection of Information by Third-Party Sites and Sponsors

If our Site contains links to other sites, we are not responsible for the privacy practices or content of those other sites. We sometimes may offer content (e.g., promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties' use of this information. We will notify you at the time of requesting personally identifiable information if we will be providing this information to third parties.

Cookies

A "cookie" is a small piece of information sent by a Web server and stored by the user's Web browser so the information can later be read back from that browser. Cookies enable the browser to identify itself to the server, and allow the server to maintain an active "session" with an individual user. Cookies help the browser remember some specific information. We make limited use of cookies to make your visit to the Site easier, to improve the user experience, and to identify individual users who have registered for certain products. We also use a third-party tracking service that uses cookies to gather statistical information about how our Site is used. This statistical information is not connected to any of your personal information.

Children's Privacy

The Site and the Products are intended for use only by adults. We do not knowingly collect personally identifiable information from children.

Changes to our Privacy Policy

We want you to be fully informed about how we will use your information and protect your privacy. We may change this Privacy Policy in the future. You agree that we may notify you of changes in our Privacy Policy by posting a new or updated policy on the Sites. You should periodically check this Privacy Policy for changes. Changes will take effect immediately upon posting on the Site. Your continued use of our Site following the posting of changes to this Policy will mean you accept those changes.

Notices

We may send certain legally required notices or disclosures, including notices regarding our privacy policies, to you via e-mail, and you consent to receiving any such consents or disclosures via e-mail. It will be your responsibility to ensure that you have the necessary systems to allow you to receive e-mail notices and disclosures from us.

Contacting Us

If you have questions about this Privacy Policy or about our information practices, you can send us your question by clicking on Contact Us on the Site, or send an e-mail to customercare@id-theft-alerts.com or send correspondence to:

Customer Care
ID-Theft-Alerts.com
1915 21st Street
Sacramento, CA 95811

Scope of Policy

This Privacy Policy applies to individuals using the Site and the Products for personal, family or household purposes, unless a different privacy policy is provided in connection with a specific Product.